Assessment first
Customers moving from another provider can request a migration assessment before purchase. Arvexa reviews the source platform, data size, access method and expected downtime.
No blanket free-migration claim
Migration is not advertised as universally free. Simple migrations may be assisted as a courtesy; complex or high-risk migrations can require a separate quote.
Customer preparation
Customers should maintain a current backup, keep the old service active during migration and provide the required credentials through secure support channels.
DNS cutover
DNS changes and propagation can create temporary overlap. The migration plan should account for this before the old service is cancelled.